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HOW ARE WE DOING?

Compliments - Complaints - Concerns

We take our customer feedback seriously.
Please tell us below if you had a positive experience, or an unfavorable experience.

Welcome to our feedback page! At Wittman's Pool Table Service in Pocahontas, IL, your opinion matters to us, and through your feedback, we continuously strive to improve our service to you.

We appreciate the time you take to assist us by completing our survey and sharing your experiences with us.

If there's one thing we believe in, it's that honest feedback is the backbone of creating an improvement strategy for any business. And it's the only way to ensure our services are tailored to meet your needs.

What to Include in Your Feedback

When you provide feedback to us, consider adding as much detail about your experience as possible. This helps us to understand what we are doing well and which areas of our service may need improvement.

Here's some inspiration for you:

  1. Did any team members go above and beyond when servicing your pool table?
  2. Did any particular aspect of our service stand out to you and why?

When you add these details, it helps us to understand which elements of our service create a positive experience. Also, we can identify the team members who excel in their roles and give them due recognition.

Survey Questions

  1. Would you kindly assist us by completing the questions below to help us improve our service?
  2. How likely are you to recommend our service to family and friends based on your customer service experience?
  3. To what extent did our service meet your expectations?
  4. How would you rate the quality of our service?
  5. Is there anything we can do to improve our service?
  6. How would you rate the friendliness and professionalism of our technicians?
  7. Were you provided with clear and accurate solutions to your questions and issues about your pool table service?
  8. How long have you been a customer of Wittman's Pool Table Services, and what encourages you to come back?

Thank You for Your Contribution

The Wittman's Pool Table Services team members would like to thank you for being a part of our community. Your feedback is more than just a comment to a question.

It's your contribution to a partnership in our journey to service excellence and providing world-class service to our customers.

We look forward to hearing from you and improving our services based on your valuable insights. Together, we can shape a better experience for all future customers.